May 2023
In the margins of The 2023 Digital Government Summit convened in Brussels, the Lisbon Council launches The Interoperability Imperative: A Tale of Four Cities, a look at the coming breakthrough in digital government…
Publications
May 2023
Did you know that Rotterdam employs 25 service designers and a user-interface lab? That the property tax payment in Bratislava is reviewed and improved every year? That Ghent automatically offers…
December 2022
The Lisbon Council launches What Artificial Intelligence Can Do for Workers and What Skilled Workers Can Do for the World: Why AI and Machine Learning Are Crucial for Addressing Skills Shortages,…
November 2022
The Lisbon Council launches Help Where It’s Most Needed: How Leading Administrations are Using ‘Proactive Public-Service Delivery’ to Aid Citizens, providing cutting-edge evidence developed by the 28-member UserCentriCities consortium. Relying…
October 2022
Driving Innovation to Curb Climate Change: Recommendations for COP 27, examines the crucial role of innovation in delivering meaningful carbon-emission reductions through a unique four-point framework with key deliverables for…
October 2022
UserCentriCities launches The State of UserCentriCities: How Cities and Regions are Creating Better Digital Services by Putting Citizens’ Needs at the Centre, an in-depth look at the state of citizen-centric…
June 2022
The Lisbon Council launches Green, Digital and Competitive: An SME Agenda for the 21st Century, a new policy brief that investigates how Europe’s 22 million SMEs are faring in the…
January 2022
The Lisbon Council launches The Great Reset: Why the Future of Democracy Rests on Robust Transatlantic Cooperation, a new policy brief that unpacks the U.S.-EU Trade and Technology Council (TTC)…
November 2021
The Lisbon Council launches User-Centricity: What It Means, How It Works, Why It’s Needed: How Relentless Focus on End-Users Raises Adoption and Delivers Better Services to Citizens, a new policy…
April 2021
After three years and more than 50 background papers, the Lisbon Council teams up with four other Horizon 2020 projects to produce The Co-Creation Compass: From Research to Action, a new policy brief.
April 2021
The Lisbon Council launches The 2021 State of Co-Creation: Delivering Services Together, an in-depth analysis of the state of co-creation in the 27 European Union member states, the United Kingdom and six leading cities (Amsterdam, Athens, Madrid, Milan, Paris and Turin).
March 2021
The Lisbon Council launches Co-Creation at Scale: How Service Design, Living Labs and Innovation Networks Help Public Servants Deliver Better Services – and How Those Services Can Be Made Sustainable, a new policy brief that explores best practice cases and makes policy recommendations for bringing co-creation to scale.