As Europe embarks on a massive investment in “digital transition, ” the Lisbon Council convened The 2021 UserCentriCities Summit: Delivering Digital Government.

The Lisbon Council launches User-Centricity: What It Means, How It Works, Why It’s Needed: How Relentless Focus on End-Users Raises Adoption and Delivers Better Services to Citizens. 

The Lisbon Council convened an eclectic group of artificial intelligence experts, progressive-company thought leaders, top policymakers and a director of the European Investment Bank for the High-Level Roundtable on New Coalitions, New Roadmaps: How Advanced Technology and Innovation Can Deliver Net-Zero Carbon Emissions.

“The biggest lesson is the model is working. And it could well prove a blueprint for future emergency-funding mechanisms and for more effective EU economic governance.” writes Alessandro Leipold, economic counsellor at the Lisbon Council, in The Forum.