Publications
The Interoperability Imperative: A Tale of Four Cities: How to Deliver Good Public Services to All European Citizens, w/Alice Iordache, Chrysoula Mitta, Lisbon Council Policy Brief Vol. 16, No. 1 (2023)
"Defending Democracy: A Matter of Checks and Balances", The Forum, 16 January 2023
Help Where It’s Most Needed: How Leading Administrations are Using ‘Proactive Public-Service Delivery’ to Aid Citizens, Lisbon Council Policy Brief Vol. 15, No. 2 (2022)
The State of UserCentriCities: How Cities and Regions are Creating Better Digital Services by Putting Citizens’ Needs at the Centre, w/ Alice Iordache, Chrysoula Mitta and the UserCentriCities Community, Lisbon Council Policy Brief Vol. 15, No. 1 (2022)
"A Critique of Pure Friction: Does More Hassle Mean Additional Safety and Better Regulation?", Intermediary Liability Evidence Hub, 07 March 2022
"Context is King: How Correct Data Can Lead to False Conclusions", Intermediary Liability Evidence Hub, 14 February 2022
Measuring Data Demand Within the Public Sector, w/Nathan da Silva Carvalho, Alice Iordache and Charlotte van Ooijen, February 2022
"User-Centricity: What It Means, How It Works, Why It’s Needed: How Relentless Focus on End-Users Raises Adoption and Delivers Better Services to Citizens" w/Chrysoula Mitta and Charlotte van Ooijen, Interactive Policy Brief, Issue 28/2021
“Open Adoption Data: How to Make the Digital Compass A Success”, The Forum, 05 July 2021
“Policy 2.0 in the Pandemic World: What Worked, What Didn’t and Why”, The Forum, 08 March 2021
The Co-Creation Compass Creating Public Value Together: from Research to Action, w/ Jill Dixon, Erica Melloni, Leire Orue Echevarria, Lise Hellebø Rykkja, Keith Shaw, Line Marie Sørsdal, Anna Triantafillou and Cristina Vasilescu, Interactive Policy Brief, Issue 27/2021
“New Technologies, New Markets: Why Regulators Must Raise their Game”, The Forum, 28 April 2021
“Fighting Counterfeits or Counterfeiting Policy? A European Dilemma”, w/Cristina Moise, Intermediary Liability Evidence Hub, 02 February 2021
“Donald Trump, Sedition and Social Media: Will the Ban Stop the Rot?”, w/ Paul Hofheinz, Intermediary Liability Evidence Hub, 24 January 2021
“The Rule of Law Dashboard: How Transparent Visualisation Can Improve Policy and Drive Progress”, The Forum, 04 December 2020
“How Digital Government Has Risen as an Essential Tool in Times of Crisis and Lockdown”, The Forum, 24 August 2020
“Country of Origin: New Rules, New Requirements”, Intermediary Liability Evidence Hub, 26 July 2020
The State of ‘Co-Creation:’ How Countries, Cities and Regions are Using New Thinking to Deliver Better Services, w/ Anthony Arundel and Francesco Mureddu, Policy Brief Vol. 13, No. 1 (2020)
The Public-Data Opportunity Why Governments Should Share More, w/ Daniela Battisti and Francesco Mureddu, Discussion Paper (2020)
The 2019 Future of Work Index: How the World of Work is Changing – and How Policy Needs to Change with It, w/Paul Hofheinz and Cristina Moise, Policy Brief Vol. 12, No. 1 (2019)
The 2019 Future of Work Index: Authors’ Interviews, with Paul Hofheinz and Cristina Moise, October 2019
Co-Creation of Public Services: Why and How, w/Francesco Mureddu, Interactive Policy Brief Issue 25/2019
Women, Technology and Entrepreneurship: How European Women Use Technology to Get Ahead and Why It Matters for Europe as a Whole, w/ Katarzyna Jakimowicz, Stéphanie Lepczynski and Ilaria Vigo, Interactive Policy Brief, Issue 24/2018
How Local Government Reform is Key to Europe’s Digital Success: A Six-Point Programme for eGovernment Renewal, Interactive Policy Brief, Issue 22/2018
Making Europe a Data Economy: A New Framework for Free Movement of Data in the Digital Age, w/ Paul Hofheinz, Policy Brief Vol. 11, No. 1 (2017)
The 2016 Startup Nation Scoreboard: How European Union Countries are Improving Policy Frameworks and Developing Powerful Ecosystems for Entrepreneurs, w/ Sergey Filippov, Paul Hofheinz, Katarzyna Jakimowicz and The Startup Manifesto Policy Tracker Crowdsourcing Community, Digital Insights, Issue 04/2016